We do not accept returns once the delivery person has left your doorstep, unless there’s a valid reason (such as major damage or wrong product delivered).
đ Exchanges
We want you to be happy with your Vincent purchase! Thatâs why we offer exchanges under the following conditions:
You may exchange a product if:
The size does not fit you, or
There is a manufacturing defect on the item
Exchange is only possible within 3 days of receiving the product.
The product must be in perfect condition â unworn, unwashed, and with all original tags/packaging intact.
The product you’re exchanging must be of the same price or higher.
đ Delivery Charges for Exchange:
If the exchange is due to a product defect, you do not need to pay the delivery fee.
If the exchange is due to a size issue, you will need to pay the delivery fee.
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